Essential oils are highly concentrated, natural extracts derived from plants, typically obtained through steam distillation or cold pressing. They carry the unique aroma, therapeutic properties, and beneficial compounds of the plant, making them widely used in aromatherapy, natural skincare, and holistic wellness practices.

Yes, at NakedPress, quality is our top priority.

All of our essential oils undergo rigorous in-house and third-party testing, including GC/MS (Gas Chromatography/Mass Spectrometry) analysis, to verify their chemical composition and confirm they are 100% pure and unadulterated. Carrier OIls, are tested for physical attibutes, fatty acid profiles and peroxide values.

In addition to laboratory testing, we conduct sensory evaluations—including aroma profiling, visual clarity, and consistency checks—to ensure every product aligns with the therapeutic and aromatic standards our customers expect. We also track each batch by number, with transparency across sourcing and testing, so you can be confident in the integrity of every bottle.

Feel free to request a COA (Certificate of Analysis) and or SDS (Safety Data Sheet) for product before or after your purchase.

Each bottle of NakedPress essential oil includes a specific batch number and an estimated best-before date (typically 1–3 years from bottling). Citrus oils generally have a shorter recommended shelf life, around 1–2 years, due to their lighter, more volatile nature. In contrast, oils such as Patchouli and Sandalwood can develop richer, more complex aroma profiles as they age—similar to fine wines—and often remain delightful well beyond their stated best-before dates when stored correctly.

Shelf life varies depending on the oil. Citrus oils typically last up to 2 years, while oils like patchouli or sandalwood can last 5–10 years if stored properly

Yes, NakedPress is proudly committed to cruelty-free practices. All our products are vegan-friendly and have never been—and will never be—tested on animals, aligning with our ethical values and dedication to compassionate skincare.

You may notice some companies offering cheaper "commercial grade" essential oils. These are not true pure essential oils. Instead, they are often blended with cheaper ingredients such as isolated plant chemicals, diluted with carrier oils, mixed with other lower-cost essential oils, or even combined with synthetic fragrances. Their primary purpose is to replicate the scent of pure essential oils at a fraction of the cost for commercial applications like candles, air fresheners, and soaps—where therapeutic quality is not the focus.

At NakedPress, we believe in full purity and transparency. We never stock or sell commercial or lesser-grade oils. Every bottle we offer contains only 100% pure, undiluted essential oil, preserving the plant's full therapeutic properties for aromatherapy, skincare, and wellness purposes. You can trust that when you choose NakedPress, you're choosing uncompromising quality.

Essential oils are 100% natural extracts obtained directly from plants, containing authentic therapeutic properties beneficial for aromatherapy, skincare, and wellness. In contrast, fragrance oils are synthetic, artificially created in laboratories, and often used in candles, soaps, and cosmetics due to their lower cost and stronger, more persistent aromas. However, fragrance oils offer no genuine therapeutic benefit and may even cause skin irritation or sensitivities. For these reasons, NakedPress exclusively offers pure essential oils, prioritizing your health and well-being.

A carrier oil is a neutral, plant-based oil that safely dilutes essential oils for topical (skin) application. Essential oils are highly concentrated and, if applied directly, can cause skin irritation, sensitization, or adverse reactions. Carrier oils like Sweet Almond, Jojoba, Fractionated Coconut Oil, or Rosehip Seed Oil help disperse essential oils evenly, enhancing their absorption into the skin without irritation.

Beyond safety, carrier oils deliver their own beneficial properties—rich in vitamins, antioxidants, fatty acids, and nutrients—which nourish, hydrate, and support healthy skin. Using a quality carrier oil with your NakedPress essential oils creates a potent, skin-friendly blend that maximizes therapeutic effectiveness, ensuring your aromatherapy experience is both safe and beneficial.

We accept major credit cards (Visa, Mastercard), PayPal, Apple Pay, and other secure payment methods.

We understand that changes sometimes happen. If your order has not yet been processed or shipped, we’ll do our best to accommodate modifications or cancellations. Please contact us immediately via email or through our Contact Us page.

If your order has already been processed and tracking information has been issued, we may not be able to stop the shipment. However, we can assist you with organizing a return once you receive the item.

No, there is no minimum order requirement at NakedPress—you’re free to order as little or as much as you need. Additionally, there is no minimum spend to qualify for free standard shipping within Australia.

Yes, we offer bulk pricing for larger quantities beyond what is listed on our website. For bulk order quotes, pricing, and availability, please contact us directly via email or through our Contact Us page. We’re happy to assist with tailored solutions for your needs.

If you have not received your order confirmation email from NakedPress Australia, please first check your junk or spam mail folders. If you find the email there, right-click and mark it as "Not Spam" or add sales@nakedpress.com.au to your safe senders list. This will help ensure you receive important updates, including your shipping and tracking notifications.

If no email is found, please double-check that the email address you entered during checkout was correct and free from errors or typos. If you're still unable to locate your order confirmation, feel free to reach out to us via our Contact Us page, and we’ll be happy to assist you.

Yes, NakedPress gift cards are available in various denominations and can be purchased through our website. Gift cards purchased through our website expire in 1 year from the date of purchase.

It depends of the type of promotion. Typically only one discount code can be used per order unless otherwise stated in the promotion. If unsure you can test by adding to cart, and seeing if the discount is applied. If unsure, please reach out to us via our Contact Us page, and we’ll be happy to assist you.

Yes, your payment and personal information are protected using industry-standard SSL (Secure Sockets Layer) encryption and advanced security protocols. At NakedPress, we prioritize your privacy and security at every step, ensuring all transactions on our website are safe and confidential.

To use a promotional code, simply enter it at checkout in the designated "Discount Code" field. Once applied, the discount will automatically update your order total before you complete your payment.

NakedPress primarily accepts payments in Australian dollars (AUD). Depending on your location and payment method, your bank or payment provider may automatically convert your local currency to AUD at checkout.

Yes, all the prices on our website include GST.

At this time, NakedPress does not offer or permit the resale of our products in retail stores or online marketplaces. We are focused on maintaining the integrity and quality of our brand by selling directly to our customers.

If you are a business seeking a bulk or B2B purchase for internal use (e.g. for spa, clinic, skincare or practitioner purposes), please contact us via our Contact Form to request a customized quote.

At this time, NakedPress does not offer credit accounts or payment terms. All orders must be paid in full prior to dispatch.

We offer Free Standard Shipping Australia-wide on all orders. If you prefer faster delivery, Express Shipping is also available at a flat $15.00 per order.

As of April 2025, NakedPress ships exclusively within Australia. We do not currently offer international shipping. When international shipping becomes available, we will clearly update our website and checkout process to accommodate customers outside of Australia, including displaying location-specific shipping options and rates.

Once your order has been dispatched, you’ll receive a shipping confirmation email from NakedPress Australia (sent via sales@nakedpress.com.au) with a subject line "A shipment from order #9999 is on the way." This email will include a link to your tracking number, allowing you to monitor your delivery’s progress in real time. If you opted to receive SMS updates at checkout, tracking details will also be sent directly to your mobile for added convenience.

Delivery times vary depending on your location and the shipping method selected at checkout. Estimated delivery times are displayed during checkout for your convenience.

Typical delivery timeframes after dispatch:

Standard Shipping: 3–10 business days (depending on your location)

Express Shipping: 1–3 business days (depending on your location)

Please note that all delivery timeframes are estimates and not guaranteed, as delays may occasionally occur due to courier or external factors beyond our control.

Yes, we ship to P.O. Boxes within Australia. Please ensure your P.O. Box address is entered clearly and correctly at checkout. This allows us to select Australia Post as the shipping carrier, as some other couriers do not deliver to P.O. Boxes.

If your order hasn’t arrived within the estimated delivery timeframe, please contact us and we’ll assist in locating your parcel or arranging a reshipment if necessary.

We recommend monitoring your tracking link regularly to stay informed about any updates, delays, or delivery issues. If your parcel is returned to us due to a failure to collect it from the post office or delivery point—and NakedPress is not at fault—reshipping costs will apply to have the order sent out again.

Address changes may be possible if your order hasn’t been dispatched. Please contact us as soon as possible to request an update to your shipping details.

It’s very important to ensure your shipping address, email, and phone number are entered correctly at the time of checkout. Incorrect or outdated information can lead to failed deliveries, returned parcels, or in some cases, lost or stolen items. If a delivery issue arises due to incorrect details provided by the customer, additional re-shipping fees may apply.

At this time, NakedPress does not offer in-person order collection. All orders are processed and shipped directly to your nominated address for convenience and efficiency.

Yes, you can select the Authority to Leave (ATL) option at checkout. If you choose this option, we require that you provide clear delivery instructions (e.g. "Leave at front door" or "Behind side gate") so the courier knows exactly where to leave your parcel.

Please note: By selecting ATL, you accept full responsibility for the delivery once it has been left at the nominated address. NakedPress and our delivery partners cannot be held liable for any lost, stolen, or damaged parcels resulting from ATL deliveries. For added security, we recommend choosing Signature on Delivery if you’re concerned about parcel safety at your address.

At NakedPress, product quality is our top priority. It starts with our trusted global supplier sourcing network which has been built over the past 20 years. 

All of our essential oils undergo rigorous in-house and third-party testing, including GC/MS (Gas Chromatography/Mass Spectrometry) analysis, to verify their chemical composition and confirm they are 100% pure and unadulterated. Carrier Oils, are tested for physical attributes, fatty acid profiles and peroxide values. 

In addition to laboratory testing, we conduct sensory evaluations—including aroma profiling, visual clarity, and consistency checks—to ensure every product aligns with the therapeutic and aromatic standards our customers expect. We also track each batch by number, with transparency across sourcing and testing, so you can be confident in the integrity of every bottle.

Feel free to request a COA (Certificate of Analysis) and or SDS (Safety Data Sheet) for product before or after your purchase.

Yes, at NakedPress, we uphold the highest standards of purity and quality across every batch.

This ensures that each oil is free from synthetic additives, adulterants, or contaminants. In addition to lab testing, we perform sensory evaluations—including aroma, color, and viscosity assessments—by trained professionals to ensure each oil meets our strict quality standards. Every bottle is traceable by batch number, and test results are available for full transparency.

Feel free to request a COA (Certificate of Analysis) and or SDS (Safety Data Sheet) for product before or after your purchase.

Some NakedPress products, including certain essential oils, carrier oils, and natural skincare ingredients, can be used safely around children and pets when properly diluted and applied with care. However, due to the potency of essential oils and the sensitivities of young children, babies, and animals (especially cats and dogs), not all products are suitable for every household.

Always follow the safety guidelines provided on each product page under "How to Use" and "Safety Tips", and consult a qualified healthcare practitioner, aromatherapist, or veterinarian if you're unsure. When using essential oils or diffusers around pets, ensure proper ventilation, avoid direct application unless professionally advised, and never leave diffusers running unattended.

At NakedPress, we prioritise safety, transparency, and education so that you can make informed choices for your home, family, and furry companions.

No. NakedPress is proudly cruelty-free—our products are never tested on animals at any stage of development, and we do not work with suppliers or manufacturers who conduct animal testing. We are committed to ethical, compassionate, and responsible sourcing and production practices.

To maintain the quality, freshness, and effectiveness of NakedPress products, store them in a cool, dark place away from direct sunlight, heat, and humidity. Always ensure lids and caps are tightly sealed after use to prevent oxidation, contamination, or evaporation.

We also recommend practicing good bottle hygiene—such as avoiding contact between droppers or bottle openings and your fingers or other surfaces—and closing containers immediately after use. Proper storage and handling will help extend the shelf life and preserve the purity of your essential oils, carrier oils, and other natural ingredients.

At NakedPress, ethical sourcing is fundamental to everything we create. Across our full range—including essential oils, carrier oils, and raw skincare ingredients—we work exclusively with trusted suppliers who share our commitment to sustainability, fairness, and transparency.

We partner with producers who uphold fair trade principles, environmentally responsible farming, and ethical labour practices. This means no exploitation, no child labour, and a strong focus on community empowerment and regenerative agriculture. Whether it's a single-origin essential oil or a cold-pressed carrier oil, every ingredient is carefully selected to align with our values.

By maintaining strong relationships with our global supply partners and prioritising traceability at every step, we ensure that every NakedPress product is made with integrity—from source to shelf.

Some essential oils can be safely used during pregnancy, but others should be avoided entirely due to potential risks. At NakedPress, we recommend always consulting your healthcare provider or a qualified aromatherapist before using essential oils during pregnancy to ensure safety for both you and your baby. For detailed usage and safety tips, please refer to the individual product pages under the "How to Use" and "Safety Tips" sections.